Effective July 22, 2026

NORM Rhythm — Privacy Policy

Last updated: July 22, 2026

NORM Rhythm ("we," "us") is operated by NeuroSpire Labs, Inc., 5416 Alumni Drive NW, Huntsville, AL 35806, (256) 850-4426. NORM Rhythm is a relationship and self-growth program spanning our apps and web. It provides coaching and self-growth support — it is not therapy or medical care.

1. Sensitive information

NORM Rhythm collects information you share, including assessment answers, mood, and relationship information. We treat this as sensitive. We do not sell it, share it with advertisers, or use it to target ads, and we do not load advertising or social-media trackers on screens where you enter that content.

2. Information we collect

3. How we use it

To personalize your program, process your subscription, keep the service secure, communicate with you, and improve NORM Rhythm using aggregated/de-identified data.

4. Legal bases (EEA/UK)

Contract, legitimate interests, legal obligations, and — for sensitive data — your explicit consent, withdrawable anytime.

5. Service providers (and limits)

Contracted processors only: Stripe / RevenueCat (payments), NORM Identity (sign-in), Sentry (crash monitoring, configured not to receive your mood/journal/message content), hosting/email. We do not sell personal information or share sensitive content with advertisers.

6. If you connect with a therapist

Where NORM Rhythm connects you with a licensed therapist, that clinical care is provided by independently licensed professionals under a separate agreement and HIPAA Notice of Privacy Practices, and is never used for advertising.

7. Retention, your rights & deletion

Kept while your account is active. You can access, correct, export, or delete your data in-app or by emailing support@neurospirelabs.com. GDPR and CCPA rights apply; we do not sell or "share" personal information for advertising.

8. Security & children

Encryption in transit and access controls. NORM Rhythm is for users 16 and older.

9. Changes & contact

We'll revise the "Last updated" date on changes. support@neurospirelabs.com · NeuroSpire Labs, Inc., 5416 Alumni Drive NW, Huntsville, AL 35806 · (256) 850-4426